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#Frequently Asked Questions (Hardware)
For any other inquiries, please contact info@phigolf.com.
"Phigolf extends a complimentary one-year warranty period for our products. Subsequently, we offer a paid warranty option for continued coverage.
We sincerely appreciate your understanding in this matter."
"Phigolf extends a complimentary one-year warranty period for our products. Subsequently, we offer a paid warranty option for continued coverage.
We sincerely appreciate your understanding in this matter."
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#Frequently Asked Questions (Hardware)
① Phigolf 2 - Fast Charger (available commercially)
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
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#Frequently Asked Questions (Hardware)
If the sensor is not charging, please review the following:
1.Troubleshooting: Authentic Cable Usage
Use the included authentic cable for charging the Phigolf sensor.
When using a different cable for charging, it may not function properly.
2. Substitution of charging adapter.
In home charging scenarios, adapter breakdowns can lead to fluctuating current levels, either low or high.
If charging problems persist, it's advisable to buy a new adapter.
Additionally, please verify the charging adapter's rated output, as Phigolf products may vary between standard and high-speed chargers
To review adapter specifications,, please refer to here (Adapter specs per product.).
3.Sensor battery depletion.
Phigolf's battery employs lithium batteries, commonly found in household appliances.
Under typical usage, the battery's lifespan is estimated at 2 years or 200 charges.
Lifespan varies based on storage and charging.
We'll provide guidance on prolonging your Phigolf sensor battery life.
① Storage Guidelines:
Store indoors, avoiding extreme temperatures (>60°C/140°F) and freezing conditions."
② Storage Method:
After use, separate the sensor and practice stick, storing them individually in the provided box.
③ Charging Cycle:
Charge weekly; prolonged inactivity can diminish battery life.
Disconnect after 2-hour charge to prevent lifespan reduction.
④ Charging Guidelines:
Prior to charging, verify adapter specifications for each product.
Avoid charging via auxiliary batteries or laptop terminals.
Allow approximately 2 hours for sensor to fully charge before normal use.
1.Troubleshooting: Authentic Cable Usage
Use the included authentic cable for charging the Phigolf sensor.
When using a different cable for charging, it may not function properly.
2. Substitution of charging adapter.
In home charging scenarios, adapter breakdowns can lead to fluctuating current levels, either low or high.
If charging problems persist, it's advisable to buy a new adapter.
Additionally, please verify the charging adapter's rated output, as Phigolf products may vary between standard and high-speed chargers
To review adapter specifications,, please refer to here (Adapter specs per product.).
3.Sensor battery depletion.
Phigolf's battery employs lithium batteries, commonly found in household appliances.
Under typical usage, the battery's lifespan is estimated at 2 years or 200 charges.
Lifespan varies based on storage and charging.
We'll provide guidance on prolonging your Phigolf sensor battery life.
① Storage Guidelines:
Store indoors, avoiding extreme temperatures (>60°C/140°F) and freezing conditions."
② Storage Method:
After use, separate the sensor and practice stick, storing them individually in the provided box.
③ Charging Cycle:
Charge weekly; prolonged inactivity can diminish battery life.
Disconnect after 2-hour charge to prevent lifespan reduction.
④ Charging Guidelines:
Prior to charging, verify adapter specifications for each product.
Avoid charging via auxiliary batteries or laptop terminals.
Allow approximately 2 hours for sensor to fully charge before normal use.
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#Frequently Asked Questions (Software)
For any other inquiries, please contact info@phigolf.com.
Thank you.
Thank you.
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#Frequently Asked Questions (Software)
Type | Producto | figolfo 2 | Phigolf WGT | Phigolf 라인프렌즈 | Phigolf WTE |
---|---|---|---|---|---|
Hardware | Batería | Polímero de litio 100mAh | Polímero de litio 90mAh | Polímero de litio 90mAh | Polímero de litio 90mAh |
Battery Life | Based on 200 charges, it can be used for up to 2 years. (Actual lifespan may vary depending on storage conditions and charging frequency. For detailed storage instructions, click here (The sensor is not charging). | ||||
Battery (USB) | C-TYPE | 5-PIN TYPE | 5-PIN TYPE | 5-PIN TYPE | |
Full Charge Time | 2 hours | 2 hours | 2 hours | 2 hours | |
Sensor | IMU Sensor | IMU Sensor | IMU Sensor | IMU Sensor | |
Bluetooth | Bluetooth 5.0 | Bluetooth 4.0 | Bluetooth 4.0 | Bluetooth 4.0 | |
Swing Stick Length | 700mm | 600mm | |||
Software | Training Mode | Free | Free | Free | Free |
Online Game | Free | Free | Free | Free | |
Local Game | Free | Free | Free | Free | |
Crazy Birdie | Free | Free | Free | Free | |
Phi Shop | Free | Free | Free | Free | |
High Definition Map | Free | Paid subscription | Paid subscription | Paid subscription | |
E6 | Paid subscription | Paid subscription | Paid subscription | Not available | |
WGT | Paid subscription ending by mid-2024 due to Top Golf circumstances. | Not available |
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#Frequently Asked Questions (Software)
The 38,000 maps in Phigolf WTE are only for World Tour Edition customers.
Please note that we intend to provide additional services through paid subscriptions for users of other Phigolf products.
Please note that we intend to provide additional services through paid subscriptions for users of other Phigolf products.
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#Frequently Asked Questions (Software)
High-definition courses are complimentary for Phigolf2 users.
Phigolf WGT, Phigolf Line Friends, and Phigolf WTE customers can subscribe monthly via the shop.
Phigolf WGT, Phigolf Line Friends, and Phigolf WTE customers can subscribe monthly via the shop.
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#Frequently Asked Questions (Software)
The wake-up sensor function automatically reactivates when the sensor is idle for a set period during gameplay, switching to a dedicated mode.
This feature restores normal sensor functionality.
Entering sensor power-saving mode.
Sleep mode: If there's no activity on the sensor for about 25 seconds during gameplay, it enters inactivity mode.
Power Off: Sensor auto shutdown after 10 minutes.
How to activate the sensor wake-up feature.
Click "Wake Up Sensor" to restore normal functionality during sleep mode.
This feature restores normal sensor functionality.
Entering sensor power-saving mode.
Sleep mode: If there's no activity on the sensor for about 25 seconds during gameplay, it enters inactivity mode.
Power Off: Sensor auto shutdown after 10 minutes.
How to activate the sensor wake-up feature.
Click "Wake Up Sensor" to restore normal functionality during sleep mode.
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#Frequently Asked Questions (Software)
If putting is not recognized, please review the following:
1. Sensor not recognized due to wagging
It is normal to hear the "ready" sound 3 to 4 seconds after assuming the address position (preparation for swing).
Wagging the swing stick during address may prevent proper sensor recognition.
Ensure correct posture at address to avoid wagging.
2. Recognition issue due to practice stick angle.
If the angle of the practice stick is too close to 90 degrees during putting, the sensor will not be recognized.
Please ensure the putting angle is appropriate before putting.
3. Using actual putting clubs
If available, try using a real putting club for putting.
Please note that swing recognition is often achieved with a real putting club.
4. Bluetooth connection
There are numerous Bluetooth-enabled devices and applications besides Phigolf installed on smartphones or tablet PCs.
Concurrent use of Bluetooth with other devices may result in the sensor not being recognized
Please ensure that other Bluetooth devices are not in use while using Phigolf.
5. Keep a reasonable distance from your smartphone (or tablet PC).
Keep an optimal distance from your smartphone (or tablet PC).
Ensure you have sufficient space and clearance for your swing, and avoid overextending.
6. Sensor not recognized due to low battery level.
If the battery is low, Bluetooth may not work well.
Please fully charge the sensor for 2 hours before use.
For inquiries, please reach out to us at info@phigolf.com.
Thank you.
1. Sensor not recognized due to wagging
It is normal to hear the "ready" sound 3 to 4 seconds after assuming the address position (preparation for swing).
Wagging the swing stick during address may prevent proper sensor recognition.
Ensure correct posture at address to avoid wagging.
2. Recognition issue due to practice stick angle.
If the angle of the practice stick is too close to 90 degrees during putting, the sensor will not be recognized.
Please ensure the putting angle is appropriate before putting.
3. Using actual putting clubs
If available, try using a real putting club for putting.
Please note that swing recognition is often achieved with a real putting club.
4. Bluetooth connection
There are numerous Bluetooth-enabled devices and applications besides Phigolf installed on smartphones or tablet PCs.
Concurrent use of Bluetooth with other devices may result in the sensor not being recognized
Please ensure that other Bluetooth devices are not in use while using Phigolf.
5. Keep a reasonable distance from your smartphone (or tablet PC).
Keep an optimal distance from your smartphone (or tablet PC).
Ensure you have sufficient space and clearance for your swing, and avoid overextending.
6. Sensor not recognized due to low battery level.
If the battery is low, Bluetooth may not work well.
Please fully charge the sensor for 2 hours before use.
For inquiries, please reach out to us at info@phigolf.com.
Thank you.
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#Frequently Asked Questions (Software)
Attempt to resolve Sensor Connectivity and Swing Recognition Issues using the following guide.
1. Sensor connectivity issues.
Verify Bluetooth Connection: Ensure the Bluetooth connection between the sensor and your smartphone (or tablet PC) is active. If there are multiple Bluetooth devices nearby or if you're using Bluetooth concurrently with another application, connection issues may arise.
Verify Battery Status: Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
2. Experiencing issues with "Ready"?
Watch out for wagging: Avoid shaking the swing stick while assuming the address position. Wagging may hinder proper sensor recognition.
Ready Angle: Ensure the sensor is positioned at the correct angle. An improper angle may prevent the sensor from properly indicating readiness.
Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
3. Swing Recognition Issue
Standard Swing: Movements other than a golf swing may not register. Please maintain the correct swing motion.
Top Swing Pause: Avoid excessive pauses. Swings that are too slow or too fast may not be recognized.
Avoid gripping the sensor: Be cautious not to touch the sensor with your hand while holding it, as it may cause damage.
Verify Battery Status: Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
If the solutions provided don't work, contact our Customer Support at info@phigolf.com for assistance.
1. Sensor connectivity issues.
Verify Bluetooth Connection: Ensure the Bluetooth connection between the sensor and your smartphone (or tablet PC) is active. If there are multiple Bluetooth devices nearby or if you're using Bluetooth concurrently with another application, connection issues may arise.
Verify Battery Status: Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
2. Experiencing issues with "Ready"?
Watch out for wagging: Avoid shaking the swing stick while assuming the address position. Wagging may hinder proper sensor recognition.
Ready Angle: Ensure the sensor is positioned at the correct angle. An improper angle may prevent the sensor from properly indicating readiness.
Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
3. Swing Recognition Issue
Standard Swing: Movements other than a golf swing may not register. Please maintain the correct swing motion.
Top Swing Pause: Avoid excessive pauses. Swings that are too slow or too fast may not be recognized.
Avoid gripping the sensor: Be cautious not to touch the sensor with your hand while holding it, as it may cause damage.
Verify Battery Status: Check battery status: Charge the sensor for about 2 hours if the battery is low and try again.
If the solutions provided don't work, contact our Customer Support at info@phigolf.com for assistance.
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#Frequently Asked Questions (Software)
Phigolf is also compatible with left-handed golfers.
No additional settings are needed; simply swing in your preferred direction, and the swing results will be automatically assessed.
No additional settings are needed; simply swing in your preferred direction, and the swing results will be automatically assessed.
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#Frequently Asked Questions (Software)
Crazy Birdie supports both iOS (App Store) and Android (Google Play Store) platforms.
Requirements
Get the Crazy Birdie app for free from the App Store or Google Play Store.
1. Open the Phigolf app.
2. Pair the sensor with the Phigolf app.
3. Choose Crazy Birdie.
4. Upon opening the Crazy Birdie app, tap "Tap to Start" on the main screen.
5. Connect via Bluetooth and pair with the sensor.
6. Select the desired difficulty level (Easy/Normal/Hard) and invite additional players as desired.
7. Pick a stage and hit play.
8. When you grip the device and position for a swing, you'll hear a "ready" sound.
9. Swing the bird three times to demolish the blocks ahead.
10. Scores tally up automatically as blocks collapse, with the highest scorer claiming victory.
Requirements
Get the Crazy Birdie app for free from the App Store or Google Play Store.
1. Open the Phigolf app.
2. Pair the sensor with the Phigolf app.
3. Choose Crazy Birdie.
4. Upon opening the Crazy Birdie app, tap "Tap to Start" on the main screen.
5. Connect via Bluetooth and pair with the sensor.
6. Select the desired difficulty level (Easy/Normal/Hard) and invite additional players as desired.
7. Pick a stage and hit play.
8. When you grip the device and position for a swing, you'll hear a "ready" sound.
9. Swing the bird three times to demolish the blocks ahead.
10. Scores tally up automatically as blocks collapse, with the highest scorer claiming victory.
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#Frequently Asked Questions (Software)
* Note: E6 is exclusively available for iOS (Apple) operating systems and cannot be used on Android-based systems.
* Note: E6 app requires paid monthly subscription.
Requirements
Download the Phigolf app for free from the Google Play Store or Android Store.
Download the E6 connect app from the Google Play Store.
Get a free demo code via the Phigolf app:
1. Open the Phigolf app.
2. Connect the sensor to the Phigolf app.
3. Choose E6 Connect.
4. Select "Experience Aviara."
5. Input your email address and tap "Send Email."
6. Retrieve your free demo code from your email. If it's not in your inbox, please check your spam folder.
How to Use a Demo License Code:
1. Open the E6 Connect app.
2. Choose "Sign Up."
3. Create an E6 player profile using a valid email address.
4. Select "Redeem."
5. Manually enter and redeem the code.
Play E6 Connect with Phigolf:
1. Open the E6 Connect app and log in.
2. Navigate to Settings, then select Simulator. Choose Phigolf in the tracking system options and click Configure.
3. Power on the Phigolf sensor and connect it to the E6 Connect app to begin playing.
4. For access to the full range of courses and mini-games, visit the Store menu within the E6 Connect app to purchase a subscription.
If you have any questions while using the product, feel free to reach out to our customer support team at info@phigolf.com.
Thank you.
* Note: E6 app requires paid monthly subscription.
Requirements
Download the Phigolf app for free from the Google Play Store or Android Store.
Download the E6 connect app from the Google Play Store.
Get a free demo code via the Phigolf app:
1. Open the Phigolf app.
2. Connect the sensor to the Phigolf app.
3. Choose E6 Connect.
4. Select "Experience Aviara."
5. Input your email address and tap "Send Email."
6. Retrieve your free demo code from your email. If it's not in your inbox, please check your spam folder.
How to Use a Demo License Code:
1. Open the E6 Connect app.
2. Choose "Sign Up."
3. Create an E6 player profile using a valid email address.
4. Select "Redeem."
5. Manually enter and redeem the code.
Play E6 Connect with Phigolf:
1. Open the E6 Connect app and log in.
2. Navigate to Settings, then select Simulator. Choose Phigolf in the tracking system options and click Configure.
3. Power on the Phigolf sensor and connect it to the E6 Connect app to begin playing.
4. For access to the full range of courses and mini-games, visit the Store menu within the E6 Connect app to purchase a subscription.
If you have any questions while using the product, feel free to reach out to our customer support team at info@phigolf.com.
Thank you.
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#Frequently Asked Questions (Hardware)
If the sensor button malfunctions, please check the following.
1. When the button isn't pressed
If the button is obstructed or difficult to press, contact support at info@phigolf.com with details, receipt, and video for assistance.
2. When the button is dysfunctional
If the button is damaged and unusable, please email us at info@phigolf.com with details and photos. We'll assist you promptly.
3. The sensor remains active.
If the sensor remains on with a dimly lit light in Phigolf WGT, PiGolf WTE, and PiGolf Line Friends products,
it will automatically turn off after 3 to 4 days of indoor storage.
Upon recharging, normal use is restored.
If problems persist, email your receipt to info@phigolf.com.
1. When the button isn't pressed
If the button is obstructed or difficult to press, contact support at info@phigolf.com with details, receipt, and video for assistance.
2. When the button is dysfunctional
If the button is damaged and unusable, please email us at info@phigolf.com with details and photos. We'll assist you promptly.
3. The sensor remains active.
If the sensor remains on with a dimly lit light in Phigolf WGT, PiGolf WTE, and PiGolf Line Friends products,
it will automatically turn off after 3 to 4 days of indoor storage.
Upon recharging, normal use is restored.
If problems persist, email your receipt to info@phigolf.com.
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#Frequently Asked Questions (Hardware)
If the sensor pin is broken, avoid forcefully attaching it with commercial adhesives. Adhesive seepage may cause the sensor and stick to become stuck.
Please email details, purchase receipt, and a photo of the broken pin to info@phigolf.com for assistance.
Please email details, purchase receipt, and a photo of the broken pin to info@phigolf.com for assistance.
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#Frequently Asked Questions (Hardware)
Type | Producto | figolfo 2 | Phigolf WGT | Phigolf Line Friends | Phigolf WTE |
---|---|---|---|---|---|
Hardware | Batería | Polímero de litio 100mAh | Polímero de litio 90mAh | Polímero de litio 90mAh | Polímero de litio 90mAh |
Battery Life | Based on 200 charges, it can be used for up to 2 years. (Actual lifespan may vary depending on storage conditions and charging frequency. For detailed storage instructions, click here (The sensor is not charging). |
||||
Batería USB | C-TYPE | 5-PIN TYPE | 5-PIN TYPE | 5-PIN TYPE | |
Full Charge Time | 2 hours | 2 hours | 2 hours | 22 hours | |
Sensor | IMU Sensor | IMU Sensor | IMU Sensor | IMU Sensor | |
Bluetooth | Bluetooth 5.0 | Bluetooth 4.0 | Bluetooth 4.0 | Bluetooth 4.0 | |
Swing Stick Length | 700mm | 600mm | |||
Software | Training Mode | Free | Free | Free | Free |
Online Game | Free | Free | Free | Free | |
Local Game | Free | Free | Free | Free | |
Crazy Birdie | Free | Free | Free | Free | |
Phi Shop | Free | Free | Free | Free | |
High Definition Map | Free | Paid subscription | Paid subscription | Paid subscription | |
E6 | Paid subscription | Paid subscription | Paid subscription | N / A | |
WGT | Paid subscription ending by mid-2024 due to Top Golf circumstances. | N / A |
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#Frequently Asked Questions (Hardware)
You need a space with a 6.5-foot radius around you and a height of 8.2 feet or more.
Ensure there are no objects, furniture, or people nearby when swinging, and always wear the safety strap.
Ensure there are no objects, furniture, or people nearby when swinging, and always wear the safety strap.
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#Frequently Asked Questions (Hardware)
Phigolf's sensor is utilized by inserting it into the back of your genuine golf club.
Enhance swing precision and practice real putting with a putter.
When using real clubs, ensure a safe distance and consider ceiling height.
Enhance swing precision and practice real putting with a putter.
When using real clubs, ensure a safe distance and consider ceiling height.
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#Frequently Asked Questions (Hardware)
If you purchase Phigolf 2, you'll receive a C-TYPE charging cable; for other products, a 5-PIN cable is provided.
Upon opening, verify the charging cable. If incorrectly inserted, email details, receipt, and a photo to info@phigolf.com.
Our sensors require the provided charging cable for normal use.
Upon opening, verify the charging cable. If incorrectly inserted, email details, receipt, and a photo to info@phigolf.com.
Our sensors require the provided charging cable for normal use.
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#Frequently Asked Questions (Hardware)
When purchasing our product, you'll receive a charging cable and safety strap.
If missing upon opening, email details, receipt, and photo to info@phigolf.com.
Our sensors require the provided charging cable for normal use.
Ensure to wear the safety strap on your wrist as a safety precaution.
(This helps prevent accidents, particularly near furniture or people.)
If missing upon opening, email details, receipt, and photo to info@phigolf.com.
Our sensors require the provided charging cable for normal use.
Ensure to wear the safety strap on your wrist as a safety precaution.
(This helps prevent accidents, particularly near furniture or people.)
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#Frequently Asked Questions (Hardware)
If the charging cable or safety strap is damaged and unusable, please forward the details and purchase receipt to our customer support team at info@phigolf.com.
Our sensors operate properly only when charged with the provided cable.
Additionally, for safety, always wear the wrist strap during use.
Failure to do so, especially near furniture or people, may result in accidents.
Our sensors operate properly only when charged with the provided cable.
Additionally, for safety, always wear the wrist strap during use.
Failure to do so, especially near furniture or people, may result in accidents.
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#Frequently Asked Questions (Hardware)
Note that Phigolf's trainer typically emits a 'click' sound upon impact.
Beginners or those unfamiliar with golf may not hear it initially and should practice to get accustomed.
A low sound from the practice stick isn't a defect.
If sound stops suddenly, email details, receipt, and video to info@phigolf.com for help.
Beginners or those unfamiliar with golf may not hear it initially and should practice to get accustomed.
A low sound from the practice stick isn't a defect.
If sound stops suddenly, email details, receipt, and video to info@phigolf.com for help.
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#Frequently Asked Questions (Hardware)
Below are recommended products for replacing your swing stick grips:
① Grips on Phigolf2 is replaceable.
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
For replaceable products, choose your desired grip and have it replaced at a golf shop.
Products without replacement options can be sold with a paid warranty. Email details and purchase receipt to info@phigolf.com, and a representative will assist you.
① Grips on Phigolf2 is replaceable.
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
For replaceable products, choose your desired grip and have it replaced at a golf shop.
Products without replacement options can be sold with a paid warranty. Email details and purchase receipt to info@phigolf.com, and a representative will assist you.
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#Frequently Asked Questions (Hardware)
If the grip on your swing stick is damaged, please note that replacement options may vary depending on the product.
Continued use of a damaged product may pose safety risks, for which we cannot be held responsible.
Kindly email your details, purchase receipt, and photos of the damage to info@phigolf.com. Our team will assess and contact you accordingly."
① Grips on Phigolf2 is replaceable.
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
Continued use of a damaged product may pose safety risks, for which we cannot be held responsible.
Kindly email your details, purchase receipt, and photos of the damage to info@phigolf.com. Our team will assess and contact you accordingly."
① Grips on Phigolf2 is replaceable.
② Grips on Phigolf WGT, WTE, and Line Friends are non-replaceable.
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#Frequently Asked Questions (Hardware)
If the exercise trainer is damaged, refrain from using adhesive for repairs.
Modifying or using damaged products may pose safety risks, for which we do not assume responsibility.
lease email details, purchase receipt, and photos of the damage to info@phigolf.com for assistance. Our team will review and contact you promptly.
Modifying or using damaged products may pose safety risks, for which we do not assume responsibility.
lease email details, purchase receipt, and photos of the damage to info@phigolf.com for assistance. Our team will review and contact you promptly.
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#Frequently Asked Questions (Hardware)
If sensor lost, email info@phigolf.com with purchase receipt, photos, and details.
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#Frequently Asked Questions (Hardware)
If the sensor is damaged, email your purchase receipt and details to info@phigolf.com.
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#Frequently Asked Questions (Software)
* Note: WGT is exclusively available for Android OS and cannot be used on iOS (Apple devices).
* Note: WGT app requires paid monthly subscription.
* Note: The linked service between Phigolf and WGT will be discontinued in the first half of 2024 due to Topgolf's circumstances.
Requirements
Download the Phigolf app for free from the Google Play Store or Android Store.
Download the WGT app from the Google Play Store.
Connection Steps:
1. Enable Bluetooth on your mobile device.
2. Open the WGT app.
For WGT, you need to create a separate account and link it with your social account to save game information.
Complete the tutorial on the mobile game interface before proceeding.
3. Tap the menu button at the top left.
4. Tap the gear icon at the bottom right.
5. Select 'Devices'.
6. Toggle the setting on for Phigolf by tapping on the Phigolf image.
7. Tap 'Close & Save' when you see "OPTIONS SAVED".
8. Turn on the Phigolf sensor by pressing the power button. If needed, click 'Retry' to reconnect until successful.
9. Choose 'Phigolf courses'.
10. 'Select 'Wolf Creek'.
11. Pick the number of holes.
12. Tap 'TEE OFF'.
13. Click 'Continue'.
If you have any questions while using the product, feel free to reach out to our customer support team at info@phigolf.com.
Thank you.
* Note: WGT app requires paid monthly subscription.
* Note: The linked service between Phigolf and WGT will be discontinued in the first half of 2024 due to Topgolf's circumstances.
Requirements
Download the Phigolf app for free from the Google Play Store or Android Store.
Download the WGT app from the Google Play Store.
Connection Steps:
1. Enable Bluetooth on your mobile device.
2. Open the WGT app.
For WGT, you need to create a separate account and link it with your social account to save game information.
Complete the tutorial on the mobile game interface before proceeding.
3. Tap the menu button at the top left.
4. Tap the gear icon at the bottom right.
5. Select 'Devices'.
6. Toggle the setting on for Phigolf by tapping on the Phigolf image.
7. Tap 'Close & Save' when you see "OPTIONS SAVED".
8. Turn on the Phigolf sensor by pressing the power button. If needed, click 'Retry' to reconnect until successful.
9. Choose 'Phigolf courses'.
10. 'Select 'Wolf Creek'.
11. Pick the number of holes.
12. Tap 'TEE OFF'.
13. Click 'Continue'.
If you have any questions while using the product, feel free to reach out to our customer support team at info@phigolf.com.
Thank you.
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#Frequently Asked Questions (Software)
La aplicación se bloquea de repente y no se carga.
Consulte las especificaciones del dispositivo para conocer la compatibilidad con Phigolf. Si tiene problemas a pesar de cumplir con los requisitos,
Contacte con nuestro equipo de soporte en info@phigolf.com.
Consulte las especificaciones del dispositivo para conocer la compatibilidad con Phigolf. Si tiene problemas a pesar de cumplir con los requisitos,
Contacte con nuestro equipo de soporte en info@phigolf.com.
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#Frequently Asked Questions (Software)
Phigolf es compatible con los sistemas operativos Android e iOS, pero tenga en cuenta que no es compatible con PC normales.
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Guía de uso de #Phigolf
¿Contraseña olvidada?
Si ha olvidado su contraseña, comuníquese con nuestro equipo de soporte a info@phigolf.com con el correo electrónico utilizado para registrarse y lo ayudaremos.
Si ha olvidado su contraseña, comuníquese con nuestro equipo de soporte a info@phigolf.com con el correo electrónico utilizado para registrarse y lo ayudaremos.
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Guía de uso de #Phigolf
¿Donde puedo elegir el servidor?
"Elija entre servidores globales o chinos".
Todos los países excepto China deben elegir el servidor global.
"Elija entre servidores globales o chinos".
Todos los países excepto China deben elegir el servidor global.
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Guía de uso de #Phigolf
Cómo configurar un ID de usuario
Seleccione registro de correo electrónico, ingrese su dirección de correo electrónico, contraseña y apodo, luego elija el servidor en el que desea registrarse.
Puedes registrarte eligiendo tu cuenta de Google o Facebook si tienes una.
Seleccione registro de correo electrónico, ingrese su dirección de correo electrónico, contraseña y apodo, luego elija el servidor en el que desea registrarse.
Puedes registrarte eligiendo tu cuenta de Google o Facebook si tienes una.
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Guía de uso de #Phigolf
1) Usuario por primera vez
1. Descargue la aplicación Phigolf.
2. Activa el Bluetooth y el GPS en tu smartphone (o tablet PC).
3. Inicie la aplicación Phigolf y complete el proceso de registro.
4. Durante el tutorial, active el sensor, que deberá haber estado cargado durante aproximadamente 2 horas antes, y vincúlelo con la aplicación.
5. Asegúrese de tener suficiente espacio para balancearse y verifique que no haya personas ni obstáculos cerca antes de seguir las instrucciones de balanceo del tutorial.
6. Una vez concluido el tutorial, navegue a la pantalla principal.
7. Selecciona y disfruta tu juego preferido desde la pantalla principal.
2) Usuario que regresa
1. Encienda el Bluetooth y el GPS en su teléfono inteligente (o tableta PC).
(Cuando Bluetooth está activado, el sensor Phigolf puede aparecer en la lista, pero ignórelo).
2. Una vez que haya encendido el sensor, abra la aplicación Phigolf.
3. Juega el juego deseado en la pantalla principal.
1. Descargue la aplicación Phigolf.
2. Activa el Bluetooth y el GPS en tu smartphone (o tablet PC).
3. Inicie la aplicación Phigolf y complete el proceso de registro.
4. Durante el tutorial, active el sensor, que deberá haber estado cargado durante aproximadamente 2 horas antes, y vincúlelo con la aplicación.
5. Asegúrese de tener suficiente espacio para balancearse y verifique que no haya personas ni obstáculos cerca antes de seguir las instrucciones de balanceo del tutorial.
6. Una vez concluido el tutorial, navegue a la pantalla principal.
7. Selecciona y disfruta tu juego preferido desde la pantalla principal.
2) Usuario que regresa
1. Encienda el Bluetooth y el GPS en su teléfono inteligente (o tableta PC).
(Cuando Bluetooth está activado, el sensor Phigolf puede aparecer en la lista, pero ignórelo).
2. Una vez que haya encendido el sensor, abra la aplicación Phigolf.
3. Juega el juego deseado en la pantalla principal.
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Guía de uso de #Phigolf
Phigolf está disponible para descargar en Android (Google Play Store) y iOS (App Store).
También puedes descargarlo desde la parte inferior de la página principal de Phigolf utilizando el código QR.
(Código QR)
También puedes descargarlo desde la parte inferior de la página principal de Phigolf utilizando el código QR.
(Código QR)
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#Garantía relacionada
Phigolf ofrece una garantía de un año para todos los productos a partir de la fecha de compra. Después de este período, los servicios de garantía están disponibles a cambio de una tarifa.
Si tiene algún problema con su producto, no dude en contactarnos.
Si tiene algún problema con su producto, no dude en contactarnos.
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#Reembolso relacionado
Envíe un correo electrónico a info@phigolf.com dentro de los 30 días posteriores a la recepción del producto para obtener ayuda. Sin embargo, es posible que no se disponga de reembolsos en determinadas circunstancias:
1. Si el plazo de solicitud de reembolso ha expirado.
2. Si el producto se pierde o se daña debido a un mal manejo por parte del comprador (excluyendo los casos en que el embalaje esté dañado para inspeccionar el contenido del producto)
3. Si el producto sufre daños importantes por parte del comprador.
4. Si el valor del producto disminuye significativamente debido al uso o consumo parcial del mismo por parte del comprador.
5. Si el valor del producto disminuye significativamente con el tiempo, dificultando su reventa.
6. Otras solicitudes de reembolso irrazonables debido a motivos personales del comprador.
1. Si el plazo de solicitud de reembolso ha expirado.
2. Si el producto se pierde o se daña debido a un mal manejo por parte del comprador (excluyendo los casos en que el embalaje esté dañado para inspeccionar el contenido del producto)
3. Si el producto sufre daños importantes por parte del comprador.
4. Si el valor del producto disminuye significativamente debido al uso o consumo parcial del mismo por parte del comprador.
5. Si el valor del producto disminuye significativamente con el tiempo, dificultando su reventa.
6. Otras solicitudes de reembolso irrazonables debido a motivos personales del comprador.
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#Entrega relacionada
¿Cuándo puedo esperar la entrega?
En Estados Unidos, la entrega suele demorar 2 semanas durante las temporadas regulares y entre 3 y 4 semanas durante los días festivos pico, dependiendo de la carga de trabajo del mensajero.
En Estados Unidos, la entrega suele demorar 2 semanas durante las temporadas regulares y entre 3 y 4 semanas durante los días festivos pico, dependiendo de la carga de trabajo del mensajero.
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#Entrega relacionada
La entrega dentro de Corea del Sur es gratuita, con cargos adicionales que se aplican a entregas a la isla de Jeju y ciertas áreas remotas, junto con tarifas de mensajería de ida y vuelta para devoluciones por simple cambio de opinión.
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#Entrega relacionada
"Para realizar el seguimiento de su pedido, siga estos pasos: 1) Sitio web de Phigolf: navegue hasta la pantalla principal y seleccione 'Consulta de entrega'. Ingrese su número de pedido y la dirección de correo electrónico utilizada durante la compra para verificar.
2) Otros canales de venta: Podrás encontrar el número de seguimiento en la sección ‘Mis Pedidos’ de la página web de cada centro comercial.
2) Otros canales de venta: Podrás encontrar el número de seguimiento en la sección ‘Mis Pedidos’ de la página web de cada centro comercial.
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#Entrega relacionada
Si necesita actualizar su dirección de envío, comuníquese con nuestro centro de atención al cliente a info@phigolf.com. Tenga en cuenta que no es posible realizar cambios de dirección una vez que se haya enviado el pedido.
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Guía de uso de #Phigolf
Androide
Inalámbrico: puede conectarse de forma inalámbrica utilizando las funciones Smart View y Miracast.
Con cable: puede duplicar la imagen conectando el cable de duplicación (HDMI a USB Tipo-C) al televisor y seleccionando la entrada externa.
"Para obtener instrucciones detalladas sobre la duplicación, comuníquese con el fabricante de su dispositivo inteligente o del cable de duplicación para obtener orientación precisa".
iOS
Inalámbrico: conéctese de forma inalámbrica a televisores inteligentes compatibles con AirPlay.
Con cable: puedes conectar tu televisor al adaptador AV digital de Apple para una conexión directa.
"Para obtener instrucciones detalladas sobre la duplicación, comuníquese directamente con el fabricante de su dispositivo inteligente o del cable de duplicación para obtener orientación precisa".
Inalámbrico: puede conectarse de forma inalámbrica utilizando las funciones Smart View y Miracast.
Con cable: puede duplicar la imagen conectando el cable de duplicación (HDMI a USB Tipo-C) al televisor y seleccionando la entrada externa.
"Para obtener instrucciones detalladas sobre la duplicación, comuníquese con el fabricante de su dispositivo inteligente o del cable de duplicación para obtener orientación precisa".
iOS
Inalámbrico: conéctese de forma inalámbrica a televisores inteligentes compatibles con AirPlay.
Con cable: puedes conectar tu televisor al adaptador AV digital de Apple para una conexión directa.
"Para obtener instrucciones detalladas sobre la duplicación, comuníquese directamente con el fabricante de su dispositivo inteligente o del cable de duplicación para obtener orientación precisa".
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Descripciones del menú #
Entrenamiento diario: Puedes practicar con cuatro palos diferentes cada día.
PRUEBA PA: Phigolf recomienda una prueba de disponibilidad de golf donde podrás practicar tanto tu swing como tu putt.
Campo de práctica: en el modo de práctica, tienes la flexibilidad de jugar y realizar prácticas y análisis de swing.
PRUEBA PA: Phigolf recomienda una prueba de disponibilidad de golf donde podrás practicar tanto tu swing como tu putt.
Campo de práctica: en el modo de práctica, tienes la flexibilidad de jugar y realizar prácticas y análisis de swing.
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#Frequently Asked Questions (Software)
Consulte las especificaciones del dispositivo para conocer la compatibilidad con Phigolf. Si tiene problemas a pesar de cumplir con los requisitos
Póngase en contacto con nuestro equipo de soporte en info@phigolf.com
Póngase en contacto con nuestro equipo de soporte en info@phigolf.com
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#Frequently Asked Questions (Software)
Consulte las especificaciones del dispositivo para conocer la compatibilidad con Phigolf. Si tiene problemas a pesar de cumplir con los requisitos,
Contacte con nuestro equipo de soporte en info@phigolf.com.
Contacte con nuestro equipo de soporte en info@phigolf.com.
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#Frequently Asked Questions (Software)
¿Es posible la instalación y uso directo en un televisor inteligente?
Los televisores inteligentes, incluidos los conectados a decodificadores, Chromecast, Fire Stick, etc., pueden descargar la aplicación. Sin embargo, debido a limitaciones de memoria, es posible que no sea posible su uso normal.
Se recomienda utilizar un teléfono inteligente o una tableta, si es posible.
Los televisores inteligentes, incluidos los conectados a decodificadores, Chromecast, Fire Stick, etc., pueden descargar la aplicación. Sin embargo, debido a limitaciones de memoria, es posible que no sea posible su uso normal.
Se recomienda utilizar un teléfono inteligente o una tableta, si es posible.
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#Frequently Asked Questions (Software)
Tipo de sistema operativo | iOS | Tipo de sistema operativo | Androide |
Tipo de dispositivo | A11 o posterior. | Versión del sistema operativo | Android 10.0 (nivel API 30) o posterior. |
Memoria | 3 GB | Dispositivos compatibles | Dispositivos compatibles con OpenGL ES 3.0 o superior. |
Versión del sistema operativo | iOS 16 o posterior. | Memoria | 4 GB |
GPS | Soporte | Bluetooth | 4.0 o superior |
Almacenamiento | 500 MB o posterior. | GPS | Soporte disponible |
Espacio libre | 5500mb o superior. |
※ Los dispositivos utilizados junto con Amazon Fire TV Stick, Chromecast 3, 4 y otros televisores inteligentes y televisores estándar pueden experimentar un funcionamiento inadecuado debido a memoria insuficiente.
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#Frequently Asked Questions (Software)
Phigolf es compatible con los sistemas operativos Android e iOS, pero tenga en cuenta que no es compatible con PC normales.
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Descripciones del menú #
Puede verificar el estado de conexión del sensor a través del ícono en la esquina superior derecha de la pantalla principal.
Además, a medida que disminuye el nivel de batería del sensor, el fondo verde dentro del ícono del sensor disminuye, lo que proporciona una estimación aproximada de la capacidad de batería restante actual.
*Cargue el sensor una vez por semana.
Además, a medida que disminuye el nivel de batería del sensor, el fondo verde dentro del ícono del sensor disminuye, lo que proporciona una estimación aproximada de la capacidad de batería restante actual.
*Cargue el sensor una vez por semana.
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Descripciones del menú #
Puede informar errores haciendo clic en el ícono con forma de error en la esquina superior derecha de la pantalla principal.
Si tiene algún problema al usar la aplicación, comuníquese con nuestro equipo de soporte por teléfono o correo electrónico de antemano. Es posible que le soliciten un informe de errores, que luego puede enviarles.
Seleccione una de las siguientes opciones: problemas con Bluetooth, falla en el reconocimiento de swing u otros problemas. Después de seleccionar, proporcione su nombre, número de contacto y dirección de correo electrónico. Una vez que haya enviado esta información, informe a nuestro equipo de soporte sobre la hora en que la envió.
Si tiene algún problema al usar la aplicación, comuníquese con nuestro equipo de soporte por teléfono o correo electrónico de antemano. Es posible que le soliciten un informe de errores, que luego puede enviarles.
Seleccione una de las siguientes opciones: problemas con Bluetooth, falla en el reconocimiento de swing u otros problemas. Después de seleccionar, proporcione su nombre, número de contacto y dirección de correo electrónico. Una vez que haya enviado esta información, informe a nuestro equipo de soporte sobre la hora en que la envió.
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Descripciones del menú #
1) Guía en vídeo
1. Tutorial: puede acceder a detalles sobre la conexión del sensor, la configuración de la dirección y los métodos de puntería.
2. Introducción a Phigolf: Explore un video tutorial que demuestra el uso de Phigolf.
3. Técnicas avanzadas de Phigolf: aprenda los entresijos de Phigolf con nuestros vídeos instructivos.
4. Suscripción a WGT: ofrecemos asistencia para comprar o cancelar suscripciones a WGT. * Tenga en cuenta que la integración con WGT se suspenderá en la primera mitad de 2024 debido a las circunstancias de Topgolf.
5. PRUEBA PA: Descubre cómo realizar la prueba PA.
2) Guía: Revisa el tutorial
3) Evento: Ver ventanas emergentes de eventos en curso
4) Aviso: Consultar anuncios
5) Opción de juego: Mi perfil
1. Palo básico: tienes la opción de seleccionar el entrenador de swing proporcionado por Phigolf o uno de tus propios palos reales.
2. Dificultad: Puedes elegir entre los niveles de dificultad Fácil/Normal/Difícil.
3. Tee Box: elige entre Rojo (recomendado para mujeres y principiantes), Blanco (recomendado para jugadores intermedios), Azul (recomendado para hombres y jugadores expertos) o Negro (recomendado para jugadores de nivel profesional).
4. Configuración de perfil: puedes modificar tu apodo y foto de perfil.
6) Game
1. BGM : You can adjust or mute the background music.
2. Sound effect : You can adjust or mute the sound effects volume.
3. Receive invitations while playing. : You can toggle settings ON/OFF.
4. Push notification settings. : You can toggle settings ON/OFF.
5. Language : Select your preferred language (Korean, English, Japanese, Simplified Chinese, or Traditional Chinese)
6. Distance : Choose between meters and yards
7. Shadow : You can choose between No shadow/Normal/Shadow.
7) Account
1. My account : You can view your account details.
2. Log out : Choosing "Logout" will redirect you to the registration screen.
3. Select server : You have the option to select either Global or China servers.
All countries except China should select Global.
4. Delete data : All existing data will be permanently deleted with no option for recovery.
5. Account withdrawal : The Phigolf-linked account will be deleted.
8) Sensor
1. Add sensor : Register your purchase and sensor information to authenticate the product by pressing "Add Sensor."
2. Serial Number : Input the 12-digit serial number from the sensor's bottom.
3. The place of purchase : Select purchase location or "Other" if not listed.
9) Quit
1. Order Number : Please input the order number provided by the seller.
2. Event Number : The number is provided for prize winners.
1. Tutorial: puede acceder a detalles sobre la conexión del sensor, la configuración de la dirección y los métodos de puntería.
2. Introducción a Phigolf: Explore un video tutorial que demuestra el uso de Phigolf.
3. Técnicas avanzadas de Phigolf: aprenda los entresijos de Phigolf con nuestros vídeos instructivos.
4. Suscripción a WGT: ofrecemos asistencia para comprar o cancelar suscripciones a WGT. * Tenga en cuenta que la integración con WGT se suspenderá en la primera mitad de 2024 debido a las circunstancias de Topgolf.
5. PRUEBA PA: Descubre cómo realizar la prueba PA.
2) Guía: Revisa el tutorial
3) Evento: Ver ventanas emergentes de eventos en curso
4) Aviso: Consultar anuncios
5) Opción de juego: Mi perfil
1. Palo básico: tienes la opción de seleccionar el entrenador de swing proporcionado por Phigolf o uno de tus propios palos reales.
2. Dificultad: Puedes elegir entre los niveles de dificultad Fácil/Normal/Difícil.
3. Tee Box: elige entre Rojo (recomendado para mujeres y principiantes), Blanco (recomendado para jugadores intermedios), Azul (recomendado para hombres y jugadores expertos) o Negro (recomendado para jugadores de nivel profesional).
4. Configuración de perfil: puedes modificar tu apodo y foto de perfil.
6) Game
1. BGM : You can adjust or mute the background music.
2. Sound effect : You can adjust or mute the sound effects volume.
3. Receive invitations while playing. : You can toggle settings ON/OFF.
4. Push notification settings. : You can toggle settings ON/OFF.
5. Language : Select your preferred language (Korean, English, Japanese, Simplified Chinese, or Traditional Chinese)
6. Distance : Choose between meters and yards
7. Shadow : You can choose between No shadow/Normal/Shadow.
7) Account
1. My account : You can view your account details.
2. Log out : Choosing "Logout" will redirect you to the registration screen.
3. Select server : You have the option to select either Global or China servers.
All countries except China should select Global.
4. Delete data : All existing data will be permanently deleted with no option for recovery.
5. Account withdrawal : The Phigolf-linked account will be deleted.
8) Sensor
1. Add sensor : Register your purchase and sensor information to authenticate the product by pressing "Add Sensor."
2. Serial Number : Input the 12-digit serial number from the sensor's bottom.
3. The place of purchase : Select purchase location or "Other" if not listed.
9) Quit
1. Order Number : Please input the order number provided by the seller.
2. Event Number : The number is provided for prize winners.
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Descripciones del menú #
You have the option to subscribe to the Premium Tour (exclusive for Phigolf WGT and Phigolf World Tour Edition customers) and WGT on a regular basis.
* WGT integration is set to be discontinued in the first half of 2024 due to Topgolf's circumstances.
* WGT integration is set to be discontinued in the first half of 2024 due to Topgolf's circumstances.
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Descripciones del menú #
CRAZY BIRDIE : It's a family-friendly casual game where players swing to launch a bird in the game and knock down as many blocks as possible to win.
E6 : TruGolf's golf game application is specifically designed for iOS users and can be seamlessly integrated with Phigolf.
WGT : Topgolf's golf game application, exclusively available for Android users, is set to be discontinued in the first half of 2024 due to circumstances related to Topgolf.
E6 : TruGolf's golf game application is specifically designed for iOS users and can be seamlessly integrated with Phigolf.
WGT : Topgolf's golf game application, exclusively available for Android users, is set to be discontinued in the first half of 2024 due to circumstances related to Topgolf.
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Descripciones del menú #
Speed Golf : "After swinging, jog in place with the practice stick until the ball lands. Upon reaching it, swing again and continue jogging."
Full Course : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Putting : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Approach : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Nearest : The winner is determined by the golf ball closest to the hole cup after the tee shot, with options to select distance and club.
Longest : The winner is the one who swings the farthest.
Full Course : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Putting : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Approach : You can play through rounds in sequence by choosing a golf course for up to four players, with customizable settings including holes, greens, wind, concede distance, and pin position.
Nearest : The winner is determined by the golf ball closest to the hole cup after the tee shot, with options to select distance and club.
Longest : The winner is the one who swings the farthest.
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Descripciones del menú #
Rush Game : In this game, each player tries to swiftly sink their ball into the hole simultaneously (up to 4 players), and the winner is determined by the shortest time and fewest swings recorded.
Network Game : You can create a room through the network and play the game with up to four players
Tournament : You can join social tournaments and official Phigolf competitions.
Create a tournament : You can organize individual or corporate tournaments.
Friends : Once you search for and add a friend's ID, the request will be sent. Upon acceptance by your friend, they will appear on your friends list.
Network Game : You can create a room through the network and play the game with up to four players
Tournament : You can join social tournaments and official Phigolf competitions.
Create a tournament : You can organize individual or corporate tournaments.
Friends : Once you search for and add a friend's ID, the request will be sent. Upon acceptance by your friend, they will appear on your friends list.
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#Order Related
To cancel your order, contact the sales channel where you made the purchase or email us at info@phigolf.com. Once shipped, orders cannot be cancelled.
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#Order Related
If you haven't received a confirmation email for your order from www.phigolfstore.com, please check your spam or junk mail folder. If it's not there, please reach out to our customer support team at info@phigolf.com. If you made a purchase on a different platform, please check the email associated with that sales channel.
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